999 Life-threatening emergency? Call 999 now. 111 Urgent but not an emergency? Use NHS 111 online or call 111.

Privacy and cookies

Last reviewed: [DATE]

What data we collect

Care Compass is a static website. We do not have user accounts and do not require registration. The data we may collect includes:

  • Analytics: anonymised page view data (pages visited, time on site, device type) to understand how the site is used and improve it. No personally identifiable information is collected.
  • Local storage: your nation preference and Learn page lesson progress are stored in your browser's localStorage. This data never leaves your device.
  • Tool inputs: all tool calculations (prescription cost, waiting time, complaint deadline) are computed in your browser. Nothing you type into a tool is sent to our servers.
  • Contact form: if you submit a question or feedback, we receive your message and email address to reply. We do not share this with third parties.

Cookies

We use a minimal set of cookies:

  • Analytics cookies: set by our analytics provider to count visits and page views anonymously. These do not identify you personally.
  • No advertising cookies. We do not use tracking pixels or advertising networks.

You can disable cookies in your browser settings at any time. The site will still work without them.

Your rights

Under UK GDPR you have the right to:

  • Know what data we hold about you
  • Request deletion of your data
  • Object to processing
  • Lodge a complaint with the Information Commissioner's Office (ICO): ico.org.uk

To exercise these rights, contact us.

Third-party links

Care Compass links to NHS and government websites. We are not responsible for the privacy practices of those sites. Always check the privacy policy of any site you visit.

Changes to this policy

We will update this page if our practices change. The date above shows when it was last reviewed.